We are continuing to monitor and react to the coronavirus (COVID-19) situation as it evolves, and we remain committed to provide every guest, and employee with the highest standard of service and care during this uncertain time.
At all times, and especially now, we want to assure you that your safety and wellbeing, and that of our team, is our highest priority. We have therefore implemented the following, pending further instructions from the relevant authorities:-
- We have placed numerous sanitiser stations throughout the hotel ensuring both staff and guest safety.
- We have also increased cleaning schedules for all public areas, and have included door-handle sanitising as part of this new regime.
- All our mattresses and pillows and sprayed with a suitable sanitiser before the housekeepers make up the bedrooms after guest departure.
- Our credit-card machine is sanitised after each use.
Staff safety is of utmost importance, and we have been communicating and educating our staff regularly on the symptoms of the virus and have requested for them to act responsibly and stay home if they feel unwell in any way. We have also requested that our staff keep to the required safe distance from each other, and our guests at all times.
While our staff’s livelihoods rely on a busy and occupied hotel, we appreciate the uncertainty that guests may be feeling, and will make arrangements to postpone / credit / reschedule existing bookings where necessary.
With only 12 rooms, we do still comply with the current crowd control restrictions, and we are adhering to social distancing practices in our dining areas – however, pending the next address by our president, we will update you on any further changes.
We do ask all guests to also act responsibly during these uncertain times and thank you warmly for your support and patience.